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Terms and conditions

  1. DEFINITIONS

For the purposes of these Terms and Conditions, "we" or "us" refers to The Rank Group plc and its subsidiaries, including Rank Interactive (Gibraltar) Limited.

  1. ACCEPTANCE OF TERMS AND CONDITIONS

By accessing and/or using the Site and/or Mobile Apps, you ("User") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

  1. CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify or update these Terms and Conditions from time to time without prior notice. Your continued use of the Site and/or Mobile Apps will be deemed as acceptance of any changes made thereto.

  1. AGE RESTRICTIONS

Only individuals who are at least 18 years old (or such higher age limit applicable in your jurisdiction) may access and/or use the Site and/or Mobile Apps.

  1. RESPONSIBLE GAMBLING POLICY

We encourage all Users to gamble responsibly. We reserve the right to restrict or terminate any User's account if we suspect that they are gambling excessively, or at a level which is detrimental to their well-being.

  1. ACCOUNT REQUIREMENTS

To access certain features and services of the Site and/or Mobile Apps, you must create an account with us ("Account"). You agree to provide accurate, complete, and up-to-date information about yourself during the registration process.

  1. DEPOSIT AND WITHDRAWAL TERMS

We reserve the right to modify or update our deposit and withdrawal terms from time to time without prior notice. Our current deposit methods include but are not limited to credit/debit cards, bank transfers, e-wallets (such as PayPal), prepaid vouchers, and mobile phone payments.

  1. GAMING RULES

These Terms and Conditions apply to all games played on the Site and/or Mobile Apps. All gaming activities shall be in accordance with the applicable laws and regulations of the jurisdictions where the User is physically located at the time of play.

  1. SOFTWARE AND TECHNOLOGY REQUIREMENTS

To access certain features and services of the Site, you must have a compatible device that meets our minimum system requirements. You are responsible for ensuring that your software and hardware meet these requirements.

  1. SECURITY TERMS

We take security seriously. We use industry-standard encryption technology to protect the confidentiality and integrity of all User data transmitted through our systems.

  1. CONFIDENTIALITY AND DATA PROTECTION

You agree not to disclose, share or make available any confidential information obtained from us or related to your Account. You understand that we reserve the right to collect, store, use and/or transmit personal data for security purposes, regulatory requirements, and legitimate business interests.

  1. PROPRIETARY RIGHTS

The Site and Mobile Apps (including all software, graphics, images, sounds, text, content, layouts, and other materials) are proprietary to us or our licensors. You agree not to reproduce, distribute, modify, adapt, reverse-engineer, decompile, disassemble, or make available for use by third parties any such property without our express written consent.

  1. THIRD PARTY WEBSITES

We may link you directly from the Site and/or Mobile Apps to other websites that are operated by third-party service providers ("Third-Party Websites"). You understand that these Third-Party Websites have their own terms, conditions, policies, procedures, and privacy practices, which we do not endorse or adopt.

  1. LIMITATION OF LIABILITY

In no event shall we be liable for any indirect, incidental, special, punitive, exemplary or consequential damages arising from the use of the Site and/or Mobile Apps (including but not limited to lost profits, revenue, data, time, or goodwill).

  1. GOVERNING LAW AND JURISDICTION

These Terms and Conditions will be governed by the laws in force in Gibraltar or as applicable in your jurisdiction.

  1. DISPUTE RESOLUTION

Any disputes arising from these Terms and Conditions shall be resolved through binding arbitration in accordance with the Rules of Arbitration of the London Court of International Arbitration.

  1. ENTIRE AGREEMENT

These Terms and Conditions, including any amendments thereto, constitute the entire agreement between us regarding your use of the Site and/or Mobile Apps.

  1. CANCELLATION OF ACCOUNTS

We reserve the right to cancel or terminate any User's account at our discretion without prior notice. Upon termination or cancellation, all rights granted under these Terms and Conditions shall immediately cease and you shall not be entitled to claim damages.

  1. ADDITIONAL TERMS AND CONDITIONS FOR VARIOUS PRODUCTS/SERVICES

Certain features and services on the Site and/or Mobile Apps may have their own additional terms and conditions that are specifically applicable thereto ("Additional Terms"). In case of any conflict between these Additional Terms, such conflicts shall be resolved by referring to them separately.

  1. TERMINATION

Upon termination or expiration of your Account for whatever reason (including but not limited to our suspension, cancellation or modification of the Site and/or Mobile Apps), we reserve the right to retain all rights granted under these Terms and Conditions.

  1. FINAL PROVISIONS

You agree that any claim arising from or related to these Terms and Conditions shall be filed within 1 year after you first became aware (or should have become aware) of such breach or damage. By accepting these Terms, we exclude liability for our non-performance in cases where the delay was caused by circumstances beyond our reasonable control.

  1. FORCE MAJEURE

We reserve the right to suspend or terminate your access to and use of the Site and/or Mobile Apps if a Force Majeure event occurs, including but not limited to natural disasters, earthquakes, floods, cyber-attacks, strikes, epidemics, pandemics, fires, power outages, government orders, acts of terrorism, and any other circumstances that may prevent or limit our performance.

  1. GOVERNING LANGUAGE

The governing language for these Terms and Conditions is English.

  1. COMPLETE AGREEMENT

By using the Site and/or Mobile Apps after 1 July 2022, you agree to be bound by all amendments made from time to time (without prior notice) as they appear in these pages or on linked webpages associated with your account.